Client Connection Strategies for Cloud Based Firms (2 of 2)
Effective use of technology to improve client connection.
Complete online at your own pace (Self-paced)
- $180.00 incl. GST
- PD hours: 1
Receive 15% off if you purchase Part 1 and 2 of a single series in one transaction!
But hurry, this offer is only valid until 14 April 2017.
Use the Promo Code TECH15 at the checkout to claim your discount.
How to use technology and communication to enhance client relationships.
In the world of public practice accounting that increasingly focuses on technology for delivery of services, it’s important not to lose sight of the role that our people have in developing relationships with clients.
When used effectively, technology should be an enabler of client communication strategies that adds real value to clients. That’s why cloud-based firms are focusing more and more on connecting and engaging with clients to add value.
In this webinar, which is part 2 of the 2 part series, we will cover the effective use of technology to improve client connection.
In part 1 of this series we outline the key steps to develop a culture of client service excellence in your firm.
Dale Crosby has worked closely with accounting and advisory firms for the past 14 years. He has a specific interest in client communication and integration of compliance and advisory services within accounting firms. Dale has presented over 200 online sessions to accounting firms over the past 4 years.
You will be provided with:
• PowerPoint presentation slide deck
• Supporting documentation
• Webinar Recording to view multiple times for up to 6 months
• An opportunity to ask questions to the presenter
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