Exceptional KPIs: The Facts Behind The Figures


Every year, a new set of benchmark key performance indicators for accounting firms is released to the marketplace to challenge firms on their result.

This year is no different. Technology continues to have a significant impact on the way that firms manage workflow and service their clients.

In this special 90 minute session, we’ll look at the key figures from a number of national benchmark reports published within the past 6 months and examine the actions lying behind the results of leading firms.

Supporting documentation including a PowerPoint and a Handout will be provided.

Webinar Learning Outcomes:
Explore the facts behind the figures of leading accounting firms in 2016 identify key actions to drive growth and profit in 2017.

Suited to:
This program is for both small and large firms. Managers, Partners and Principals of accounting firms.

Presenter Bio:
Dale Crosby is the Senior Consultant and Adviser for High Tech Soft Touch Pty Ltd. He has worked closely with accounting and advisory firms for the past 14 years. He has a specific interest in client communication and integration of compliance and advisory services within accounting firms. Dale has presented over 200 online sessions to accounting firms over the past 4 years.

A critical review of the KPIs of leading accounting firms, and what they do to achieve these results.

  • Webinar Recording
    • PD hours: 1.5
    Stream this recording multiple times at your convenience.
    • $220.00 incl. GST

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Our webinars operate on a 'one-connection-one-fee' basis so you can have your whole team participate for one cost effective price and claim CPD points.


Like the topic but can’t make the time? Register for the Live Session and you’ll receive the Recording regardless! You can watch it as many times as you like for up to 6 months. You will also receive Supporting Documentation.