David Locke will provide insights into the financial disputes landscape in Australia following the first year of operations at AFCA, and outline the organisations strategic priorities looking forward.
Webinar Learning Outcomes:
Consumer advocates, and those those providing professional advice and services to small business. It is at an introductory level.
David Locke commenced as Chief Ombudsman and CEO at the Financial Ombudsman Service (FOS) and Australian Financial Complaints Authority (AFCA) on 25 June 2018.David was previously Assistant Commissioner Charity Services at the Australian Charities and Not-for-profits Commission (ACNC). Prior to the ACNC, David was the Executive Director of Charity Services at the Charity Commission of England and Wales, with responsibility for the strategic leadership and operational delivery of the Commission's one-to-one services to charities. David has also worked as an adviser to several international governments on the regulation of non-government organisations. David is a qualified lawyer in the UK, and he started his career in community legal centres where he spent over 10 years managing the delivery of services to the public. David has served as a Board member and volunteer of a number of charities and not-for-profits.
You will be provided with:
• PowerPoint Presentation slide deck
• Any Supporting Documentation
• Webinar Recording to view multiple times for up to 6 months
• An opportunity to ask questions to the presenter
18 November 2019
Please click 'Register' and enter a few details. Then you can watch the Webinar Recording multiple times for up to 6 months. There is also a link to the Supporting Documentation.