Ethics: Gifts, Client Confidentiality & Duty of Care


Duties owed to client v employer and the rights and wrongs of sharing client information.

Every professional owes a duty to look after their client’s best interests but what about your firm, partners and your own interests?

Ethical behaviour has always been important but is becoming more and more a focus of professional bodies, regulators and clients. The Hayne Royal Commission showed the reputational damage that can occur from not following ethical behaviours.

This webinar considers some key areas of ethics including:
• The importance of ethics and correct behaviours.
• When is it ok to accept a gift or entertainment?
• How much is too much?
• Should you never share client information? What about if it helps the client? Do you need permission? What situations might or might not be ok?

We will work through some practical examples and make what can be a dry subject enjoyable.

Webinar Learning Outcomes:
• What is appropriate regarding accepting or giving gifts and entertainment.
• How to handle confidentiality of client information
• How to reconcile conflicting duties to clients, their firm and your own reputation.

Suited to:
This webinar is suitable for all professions such as accounting, law and financial advice. It is relevant to big firms and small.

Presenter Bio:
David McDonald, Principal, McDonald Investment Consulting.
David is an experienced investment professional, researcher and writer. He is an independent consultant focused on researching and communicating economic, investment and industry themes. He was previously the Chief Investment Strategist for Credit Suisse Private Banking in Australia and chair of the local investment committee. He has over 30 years’ experience in financial markets. David has worked as an economist, investment strategist, and portfolio manager. David has worked in asset management in Australia and the UK. He started his career as an economist with the Australian government in Canberra. He holds a Bachelor of Economics and a Graduate Diploma in Economics from the Australian National University and is a Chartered Financial Analyst (CFA).

You will be provided with: 
• PowerPoint presentation slide deck 
• Supporting documentation 
• Webinar Recording to view multiple times 
• An opportunity to participate in Q&A

Date of Original Broadcast

05 December 2019

  • Webinar Recording
    • PD hours: 1
    Stream this recording multiple times at your convenience.
    • $180.00 incl. GST

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Our webinars operate on a 'one-connection-one-fee' basis so you can have your whole team participate for one cost effective price and claim CPD points.


Like the topic but can’t make the time? Register for the Live Session and you’ll receive the Recording regardless! You can watch it as many times as you like for up to 6 months. You will also receive Supporting Documentation.