Update From Inspector-General Of Taxation And Taxation Ombudsman (IGTO) With Some COVID-19 Insights


Hear about the role of the Inspector-General of Taxation and Taxation Ombudsman and how this may assist you especially during COVID-19.

- Have your say in what you think the community expects from good administration of taxation laws.
- Receive an update from the IGTO on Reviews completed, in progress, and on the Register of issues.

Join us and;
- Gain insight into the type of tax complaint you could make to IGTO
- Understand what powers the IGTO have to investigate tax complaints, ATO action and tax systems generally
- Learn how the IGTO investigates complaints
- Learn what remedies are available to IGTO as part of those investigations
- Improve your understanding of agencies to assist taxpayers manage their tax affairs

With your input, IGTO can improve the tax outcomes not just for a single complainant but ultimately the administration of taxation laws for ALL taxpayers.

Presenter Bio:
The webinar will be lead by Ms Karen Payne of the IGTO. For more information on Karen please use the link below:


Please click 'Register', then you can watch or download the Webinar Recording.

  • Webinar Recording
    • PD hours: 1
    Stream this recording multiple times at your convenience.
    • Complimentary

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Our webinars operate on a 'one-connection-one-fee' basis so you can have your whole team participate for one cost effective price and claim CPD points.


Like the topic but can’t make the time? Register for the Live Session and you’ll receive the Recording regardless! You can watch it as many times as you like for up to 6 months. You will also receive Supporting Documentation.