Leading When You Don't Have All the Answers
Overview
Creating the conditions for resilience, empathy and adaption
Today’s team leaders are navigating increasing uncertainty, complexity and change, often without clear answers or predictable outcomes. Traditional leadership approaches that rely on certainty and quick solutions are no longer enough.
Drawing on the principles of adaptive leadership, emotional intelligence and mindfulness, this practical webinar explores how leaders can create the conditions for people to adapt, grow and thrive through change. Participants will learn how to stay steady under pressure, work with the inevitable losses that accompany change, and lead with empathy, curiosity and confidence when the path ahead isn’t yet clear.
Rather than focusing on managing change, this session explores how to lead people through it by building resilience, psychological safety and trust while helping teams navigate uncertainty together.
Learning Outcomes:
Attendees will learn to:
- Distinguish between technical problems and adaptive challenges.
- Recognise and work with the losses that often sit beneath resistance to change.
- Lead with empathy while maintaining clarity and direction.
- Stay grounded and regulate themselves under pressure.
- Create the conditions for resilience, trust and psychological safety.
- Lead with confidence, even when they don’t have all the answers.
Participants will leave with practical tools they can immediately apply to help themselves and their teams navigate uncertainty with greater confidence, compassion and resilience
Suited to:
Professionals in professional services including partners, managers, and team leaders with responsibility for leading or developing others.
This On Demand recording Includes:
- Recording of the Live Webinar, which can be viewed multiple times, for as long as required
- Presenters contact details for follow up questions
- CPD Quiz
- CPD Certificate
- CPD Report – Logged automatically
- PowerPoint Presentation
- Verbatim Transcript, with Searchability
- Supporting Documentation
Course syllabus
3 lessons
- Video – Leading When You Don't Have All the AnswersVideo
- Feedback Survey QuestionsSurvey
- Knowledge QuizTest
Your presenter
Maya Nova, Director, Mindbalance.Mindbalance
Maya is a speaker, coach and mindful leadership expert with over a decade of experience working with people and organisations to help them develop their human potential and increase their leadership impact. By harnessing the power of self-awareness, we can get the most out of ourselves, our work and our people and thrive, even in times of great uncertainty. Maya is passionate about living our lives as if they mattered, mindfully, one day at a time. Her clients include TVNZ, ANZ, Fisher & Paykel, PwC, IAG, CAANZ, Auckland Council, and the University of Auckland, among many others.