The Feedback Advantage – Honest, Useful Conversations That Drive Growth
Overview
Build confidence and clarity in giving and receiving feedback that strengthens trust, performance and professional relationships
Feedback is one of the most critical tools for improving performance, building capability and maintaining strong professional relationships — yet it remains one of the most avoided conversations in the workplace.
This session explores how to make feedback a normal, constructive part of everyday work. Participants will learn why feedback derails, how to reduce defensiveness, and how to structure conversations so they are clear, respectful and actionable.
Research shows that well-delivered feedback enhances engagement, accelerates development and reduces performance risk. Poorly delivered feedback can damage trust, reduce morale and create interpersonal friction.
The skills to give, receive and request feedback effectively can be learned.
This is a practical session featuring real examples, case studies and strategies that can be implemented immediately.
Learning Outcomes:
Understand the psychological factors that influence how people give and receive feedback
- Learn to structure feedback conversations for clarity and impact
- Recognise and reduce defensive reactions — both their own and others’
- Use practical phrasing that is behavioural, specific and future‑focused
- Strengthen two‑way feedback — giving, receiving and asking for feedback
- Build trust, clarity and accountability
- Apply a simple framework for ongoing performance conversations
Suited to:
Leaders, Managers, Team Leaders, HR professionals, and anyone responsible for performance conversations or stakeholder relationships. Particularly suited to financial, legal and professional services practitioners who need to provide clear, timely and constructive feedback.
This On Demand recording Includes:
- Recording of the Live Webinar, which can be viewed multiple times, for as long as required
- Presenters contact details for follow up questions
- CPD Quiz
- CPD Certificate
- CPD Report – Logged automatically
- PowerPoint Presentation
- Verbatim Transcript, with Searchability
- Supporting Documentation
Course syllabus
3 lessons
- Video – The Feedback Advantage – Honest, Useful Conversations That Drive GrowthVideo
- Feedback Survey QuestionsSurvey
- Knowledge QuizTest
Your presenter
Deborah AsshetonThe Amplify Group
is the owner of The Amplify Group, a business that uses best-practice frameworks to deliver very practical, high-impact Leadership development, change, and interpersonal skill-building workshops, coaching, and programs.
Deb has over twenty years of experience in Executive Leadership positions where she has managed large teams of more than 3,000 people for some of Australia’s best-known and highly regarded companies including Vodafone, BUPA, and OPSM. Deb holds a BA (Psychology) and a Master of Organisational Coaching (Sydney University). Deb’s clients span the retail and wholesale property management, banking, legal, technology, transport and motoring, and telecommunications industries.