The Role of Emotional Intelligence in Creating High-performance Environments

Discover how Emotional Intelligence (EQ) boosts performance in our session, where leaders and team members learn to cultivate EQ for higher success 

This session integrates these two foundational aspects of business achievement and demonstrates practical ways to improve both.

Topics discussed include:

• What is performance? It’s definition, its components and various measures
• Examine the multi-disciplinary hallmarks of high-performing teams and individuals
• Performance levers: we explore options available to us to identify and discuss current levels of performance and look at how to practically aim high when we discuss performance improvement
• Clarify the role of EQ in driving performance
• We break EQ into its five parts and examine how each contributes to performance. These are Self-awareness, Self-regulation, Motivation, Empathy and Social Skills
• A list of further resources across the range of topics discussed

Learning Outcomes:

• Participants will deepen their knowledge of EQ and its importance for our professional performance and personal wellbeing
• Clearly understand and be able to articulate what performance is both in a general sense and specifically what it is for their team and individuals
• Be able to make explicit performance expectations, performance goals and performance feedback
• Understand how EQ influences thinking, feeling and behaviour
• Be clearer about where they have strong EQ and where awareness and skill sets might need more development
• How to cultivate their EQ at a micro and macro level
• Much deeper awareness about how levels of EQ might be influencing the performance of others, and constructive ways to respond to this

Suited to:

This practical session is suited to financial and legal professionals who manage staff or collaborate with stakeholders. For experienced professionals, it will update existing skill sets with some of the latest thinking and research that will strengthen workplace performance practices and outcomes. It also provides an excellent introduction for those who are looking to drive performance, engagement, achievement and growth for the first time.

This On Demand recording Includes: 

• Recording of the Live Webinar, which can be viewed multiple times, for as long as required 
• Presenters contact details for follow up questions 
• CPD Quiz
• CPD Certificate 
• CPD Report – Logged automatically 
• PowerPoint Presentation
• Verbatim Transcript, with Searchability
• Supporting Documentation