Engaging & Retaining Clients Webinar Series - 2 of 4
This series is designed for professional services firms to develop and strengthen their skills, processes and strategies to earn and retain trust-based relationships to help your firm thrive in competitive markets.
Stream this recording multiple times at your convenience.
- $180.00 incl. GST
- PD hours: 1
Each webinar is high content and engaging, delivering proven tips, processes and strategies and supported by the latest research from the field of Applied Positive Psychology and behavioural science on what it really takes to engage with people and build intentional trust relationships.
Session 2 - Fast-tracking trust and the Value-Discovery
In the second webinar you will learn about the three pillars of intentional trust that will help you to fast-track client engagement and you will be provided with the proven process of Appreciative Inquiry that will help you create and ask value-discovery questions that have the capacity to comfortably disturb clients into taking appropriate action.
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