How to Book – Webinars

1. Register for a Webinar 

Click on the blue ‘Register’ button on any of the webinar pages and enter the details of the attendee. Then click the blue ‘Add another course’ button in the bottom left to add another webinar (a different topic), or click the blue ‘Proceed to checkout’ button in the bottom right to progress to the payment.

CCH Learning webinars operate on a ‘one-connection-one fee’ basis which means you can have the whole team participate in the webinar for the one cost-effective price. For example, you can have three team members around a monitor or 15 team members in a boardroom with a data projector or big screen.

If you have people viewing from multiple sites or from separate computers you will need to book multiple webinars on separate bookings.

2. Enter Payer and Payment details

3.  Registration

Live Webinars: Immediately after your purchase, you will receive 3 emails from CCH Learning;

    1. Order Received – Confirming your payment
    2. Registration Confirmed – Confirming the webinar details
    3. Instructions and link for GoToWebinar and a reminder to add it to your calendar (definitely add this to your calendar and check the time zone is correct).

Recorded Webinars: Immediately after your purchase, you will receive 2 emails from CCH Learning;

    1. Order Received – Confirming your payment
    2. Webinar Recording Instructions – Providing a link to the recording (to watch multiple times for up to 6 months) and a link to the supporting documentation.

NOTE: if you don’t receive these emails please check your junk/spam folder, and add AU-cchlearning@wolterskluwer.com to your safe senders list.

4.  Tax Invoice

Within 7 working days you will receive a PAID tax invoice via email for your records. You do not need to pay this again, it is simply a record.

If you have any queries, please visit our FAQs page contact our team via AU-cchlearning@wolterskluwer.com or 1300 300 224.

How to Book – Live Events

1. Register for a Live Event

Click on the blue ‘Register’ button on any of the Live Event pages and enter the details of the attendee. Then click the blue ‘Add another course’ button in the bottom left to also add a webinar if you like, or click the blue ‘Proceed to checkout’ button in the bottom right to progress to the payment.

2. Enter Payer and Payment details

3.  Registration

Immediately after your purchase, you will receive 2 emails from CCH Learning;

    1. Order Received – Confirming your payment
    2. Registration Confirmed – Confirming the Live Event details

NOTE: if you don’t receive these emails please check your junk/spam folder, and add AU-cchlearning@wolterskluwer.com to your safe senders list.

4.  Tax Invoice

Within 7 working days you will receive a PAID tax invoice via email for your records. You do not need to pay this again, it is simply a record.

Cancellation and Change Policy 

Programme Changes: All Live Event details are correct at the time of listing. CCH Learning reserves the right to amend programme or cancel the Live Event at any time if required.

Cancellation: Your registration is confirmed when full payment has been received and the ‘Order Received’ email is sent. Cancellations must be notified in writing. The following Cancellation Policy will apply:

If you have any queries, please contact our team via AU-cchlearning@wolterskluwer.com or 1300 300 224.

Please note that if you are a CCH Learning member, then you have free access to all live webinars and recordings via your iFirm site. Please contact us if you have misplaced your log in details. For more information on becoming a member please click here.