Better Conversations – How to Build Connection and Results at the Same Time
Overview
Learn how to hold conversations that strengthen trust while driving clarity, accountability and performance.
Effective leaders know how to balance connection with results. This session explores how to create conversations that build trust, psychological safety and alignment while still driving outcomes.
Participants learn techniques for strengthening rapport, framing expectations clearly and navigating the tension between empathy and performance.
Leaders walk away with practical strategies for lifting communication impact in every interaction.
Learning Outcomes:
Attendees will learn to:
- Strengthen conversational presence and rapport
- Balance empathy with accountability
- Use frameworks that build clarity and commitment
- Reduce misunderstandings and increase alignment
Suited to:
Leaders, Managers, Team Leaders and senior professionals seeking to build trust and drive results. Suited to financial, legal and professional services sectors.
This On Demand recording Includes:
- Recording of the Live Webinar, which can be viewed multiple times, for as long as required
- Presenters contact details for follow up questions
- CPD Quiz
- CPD Certificate
- CPD Report – Logged automatically
- PowerPoint Presentation
- Verbatim Transcript, with Searchability
- Supporting Documentation
Course syllabus
3 lessons
- Video – Better Conversations – How to Build Connection and Results at the Same TimeVideo
- Feedback Survey QuestionsSurvey
- Knowledge QuizTest
Your presenter
Deborah AsshetonThe Amplify Group
is the owner of The Amplify Group, a business that uses best-practice frameworks to deliver very practical, high-impact Leadership development, change, and interpersonal skill-building workshops, coaching, and programs.
Deb has over twenty years of experience in Executive Leadership positions where she has managed large teams of more than 3,000 people for some of Australia’s best-known and highly regarded companies including Vodafone, BUPA, and OPSM. Deb holds a BA (Psychology) and a Master of Organisational Coaching (Sydney University). Deb’s clients span the retail and wholesale property management, banking, legal, technology, transport and motoring, and telecommunications industries.