Constructive Conflict for Solving Problems and Capitalising on Opportunities

Harness the power of Constructive Conflict to fuel debate, embrace diverse perspectives, and uncover risks and opportunities. Join us to learn how to master this valuable asset

Conflict in the workplace can take many forms. There can be interpersonal conflict, conflict around ideas, unexpressed conflict, destructive conflict or not enough conflict. All of these affect performance, engagement and well-being.

In this session, we explore how to create and maintain Constructive Conflict – which is healthy conflict around ideas, thinking, options, risks and opportunities.

Research shows that Constructive Conflict can create fresh starts, and breakthroughs in thinking and can re-energise a team. Poorly managed conflict can devastate morale, performance, psychological safety and client outcomes

The skills to identify and respond to conflict effectively can be learned

Learning Outcomes:

Participants will:

• Understand the spectrum of conflict that can occur in the workplace and between team members
• Learn how to identify conflict issues as they surface
• Understand some of their limitations in the face of conflict challenges such as the tendency to avoid, to react (rather than respond), to attempt to control
• Learn conversation techniques that support the framing of conflict and its healthy emergence
• Learn how to speak about Constructive Conflict in a way that calms others, and creates a context to talk about conflict so that you and your team are well set up to navigate a way through it
• How to facilitate debate effectively – in meetings, and among groups.
• This is a very practical session. It includes live polling and practical strategies you can apply every day

Suited to:

Leaders, Managers, Project Managers, Employees and anyone who wants to be more focused, and clearer in how they Lead a team, a project or a piece of work

This is a practical session suited to financial and legal professionals who find themselves managing staff or collaborating with stakeholders. For experienced professionals, it will update existing skill sets with some of the latest thinking and research, and it provides an excellent introduction for those who are looking to understand conflict and how to harness it for the first time.

This On Demand recording Includes: 

• Recording of the Live Webinar, which can be viewed multiple times, for as long as required 
• Presenters contact details for follow up questions 
• CPD Quiz
• CPD Certificate 
• CPD Report – Logged automatically 
• PowerPoint Presentation
• Verbatim Transcript, with Searchability
• Supporting Documentation