Developing Your EQ – Skills for Emotionally Intelligent Leadership
Overview
Improve your self‑awareness, self‑regulation and connection with others to lead with clarity, influence and psychological safety.
Emotionally intelligent leadership is one of the strongest predictors of team engagement, decision quality and stakeholder trust.
This session explores the practical foundations of Emotional Intelligence (EQ) and how it directly impacts leadership effectiveness. Participants will learn how to recognise emotional triggers, regulate their responses, read emotional cues in others and communicate with clarity and empathy.
Research shows that leaders with strong EQ drive better performance outcomes and create psychologically safe teams. Low EQ results in miscommunication, conflict escalation and reduced trust.
The skills that underpin EQ can be learned and strengthened over time.
This session is practical and grounded in everyday leadership challenges.
Learning Outcomes:
- Understand the four core components of Emotional Intelligence
- Gain awareness of emotional triggers and patterns
- Practise techniques to regulate emotions under pressure
- Learn tools for expressing empathy professionally
- Strengthen communication, influence and connection
- Build more psychologically safe and resilient teams
- Apply EQ skills to difficult conversations and client interactions
Suited to:
Leaders, Managers, Aspiring Leaders, HR professionals and anyone wanting to improve interpersonal effectiveness. Relevant for financial, legal and professional services practitioners working in complex environments.
This On Demand recording Includes:
- Recording of the Live Webinar, which can be viewed multiple times, for as long as required
- Presenters contact details for follow up questions
- CPD Quiz
- CPD Certificate
- CPD Report – Logged automatically
- PowerPoint Presentation
- Verbatim Transcript, with Searchability
- Supporting Documentation
Course syllabus
3 lessons
- Video – Developing Your EQ – Skills for Emotionally Intelligent LeadershipVideo
- Feedback Survey QuestionsSurvey
- Knowledge QuizTest
Your presenter
Deborah AsshetonThe Amplify Group
is the owner of The Amplify Group, a business that uses best-practice frameworks to deliver very practical, high-impact Leadership development, change, and interpersonal skill-building workshops, coaching, and programs.
Deb has over twenty years of experience in Executive Leadership positions where she has managed large teams of more than 3,000 people for some of Australia’s best-known and highly regarded companies including Vodafone, BUPA, and OPSM. Deb holds a BA (Psychology) and a Master of Organisational Coaching (Sydney University). Deb’s clients span the retail and wholesale property management, banking, legal, technology, transport and motoring, and telecommunications industries.