Ethical Issues in Dealing with Clients
Overview
What you'll take away.
How do ethical issues show up in our day-to-day dealings with clients?
This session will focus on the ethical challenges of dealing with clients
We will consider what is ethical behaviour and how it differs from legal obligations.
Ethical issues in client dealings can include:
- Should we treat all clients equally?
- Legal requirements v ethical ones
- Ethics of fees and services
- Conflicts of interest
The session will look at multiple practical examples.
Learning Outcomes:
- Attendees will gain insights into the ethical challenges of dealing with clients and how to handle issues that might arise.
Suited to:
Professionals in any organisation dealing with clients
This On Demand recording Includes:
- Recording of the Live Webinar, which can be viewed multiple times, for as long as required
- Presenters contact details for follow up questions
- CPD Quiz
- CPD Certificate
- CPD Report – Logged automatically
- PowerPoint Presentation
- Verbatim Transcript, with Searchability
- Supporting Documentation
Course syllabus
3 lessons
- Video – Ethical Issues in Dealing with ClientsVideo
- Feedback Survey QuestionsSurvey
- Knowledge QuizTest
Your presenter
David McDonaldMcDonald Investment Consulting
has 30+ years’ experience in financial markets. He has worked as an economist and investment strategist. He was previously the Chief Investment Strategist for Credit Suisse Private Banking in Australia. David has worked in institutional asset management and private wealth in Australia and the UK and started his career as an economist with the Australian government.
More recently, David has been involved in education with a focus on ethics and ESG. He has also been a mentor for university finance students.